Frequently Asked Questions

Everything you need to know about your SEEN beauty journey.

Are SEEN products suitable for sensitive skin?

Yes, all our products are dermatologically tested, hypoallergenic, and formulated without common irritants to ensure they are safe for even the most sensitive skin types.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up essentials sooner.

What is your return policy?

We want you to love your skin. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund, provided they are at least half full.

Do you test on animals?

Never. SEEN is proud to be 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we ask others to do so on our behalf.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your doorstep.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.